According to information shared this week with DMN, the class action payout process is now riddled with problems. Those include flat-out non-responses, major errors in matching ISRCs with actual recordings, and other logistical problems. Jeff Price, founder of Audiam, part of SOCAN, told us that initial requests to match data and make claims were not receiving responses.
Source: People Aren’t Getting Paid After Spotify’s $43.5M Class Action Settlement